Cancelling Subscriptions in CloudCockpit

Cancel Subscriptions: Process & Best Practices

How to Cancel Subscriptions in CloudCockpit (Safe & Secure)

CloudCockpit offers two options for canceling a subscription:

Cancel all licenses within one subscription at once

Navigate to the customer area, access the subscription tab, select the subscription you wish to cancel, then go to options and choose "Cancel."



Cancel/Reduce the number of licenses

To reduce licenses associated with a subscription, click on the subscription and reduce the quantity (if still possible) through an update.
Or alternatively, schedule this reduction at the time of renewal.






    • Related Articles

    • Subscription Quick Actions

      On the Subscriptions list page, it's possible to access quick actions for each subscription: Upgrade Suspend Sync Cancel Upgrade This action presents all eligible upgrade options, considering the original subscription. Suspend You can suspend a ...
    • Subscription Status

      All subscriptions are in one of five states: Active, Expired, Suspended, Disabled, or Deleted. Note, however, that there are two types of Disabled state—Disabled and Suspended- Disabled, as explained in the following sections. Active state: The ...
    • Marketplace Subscriptions

      While other offers are provided by Microsoft, Marketplace Subscriptions are provided by an Independent Software Vendor (ISV), which are approved third-party companies, that sell their apps through the Microsoft AI Cloud Partner Program. Pricing and ...
    • Trials Subscriptions

      In the New Commerce Experience, specific seat-based offers come with free trials. These trials provide access to 25 licenses for a duration of 30 days. If auto-renewal is left on for a Trial subscription, it will automatically convert to a paid ...
    • Coterminosity Explained: CloudCockpit Billing Alignment

      Understanding Coterminosity in CloudCockpit Billing Coterminosity is the ability to align the end dates of subscriptions to make renewals easier. It is a powerful feature available in the new commerce experience, allowing you to provide smooth and ...