Email Notifications: Upcoming Subscription Renewals
Stay updated on expiring subscriptions. You and your team can get notifications on time, avoiding renewal subscription issues and giving your customers better visibility.
Customize your notification preferences in Administration > Settings: Email Notifications.
Subject: Choose the email template subject.
Recipients: Add relevant team members' email addresses for notifications.
Send Digest: Set the frequency for receiving notifications – opt for daily, weekly, or monthly updates.
Subscriptions End Date In: Specify the timeframe for notifications about subscriptions expiring in the next 30, 60, or 90 days.
Related Articles
Create New Subscription
To purchase a new subscription, navigate to the Customer Area, then select "Subscription" and click on "Add New Subscription." Upon selecting "Add New Subscription," the Catalogue will open, allowing you to search for the desired offer. In the "Add ...
Subscription Status
All subscriptions are in one of five states: Active, Expired, Suspended, Disabled, or Deleted. Note, however, that there are two types of Disabled state—Disabled and Suspended- Disabled, as explained in the following sections. Active state: The ...
Actions on the Subscription Level
On the Subscriptions list page it's possible to access quick actions for each subscription: Upgrade Suspend Sync Cancel Upgrade This action presents all eligible upgrade options, considering the original subscription. Suspend You can suspend a ...
Map New Subscription to Autotask
When you purchase a subscription on CloudCockpit, it can be directly mapped to an Autotask Contract. This ensures that no other steps are needed, saving users from having to visit the Subscription Mapping page later. A Subscription can only be mapped ...
Cancel Subscriptions
CloudCockpit offers two options for canceling a subscription: you can either cancel all licenses within one subscription at once or reduce the number of seats to accommodate your customer's needs. Cancel All in Once Navigate to the customer area, ...