Subscription Terms and Billing Frequency - New Customer Experience
License Terms
The New Commerce Experience (NCE) supports licenses with 1-month, 1-year, and 3-year terms, but not all of them are available for all products.
There are 1-month subscriptions as well as 1-year subscriptions available for M365 products, with 3-year subscriptions available for some Dynamics 365 products.
In CloudCockpit’s catalogue it's possible to see which term durations are available for which products.
Pro tipAdding further licenses into the same active subscription has two benefits:1. The price is the same for yourself as well as for your partner2. The end date of all the individual licenses is controlled by the end date of the subscription, and thus they all align when renewing
Billing frequency
The New Commerce Experience (NCE) supports upfront monthly, annual, and triennial (once every 3 years) billing.
Partners can choose a billing frequency dependent on the subscription term:
Subscription term | Billing frequency options |
1 month | Monthly |
1 year | Monthly or annual |
3 years | Monthly, annual, or triennial |
Balancing Risk and Discounts
It's important to consider the balance between discounts and associated risks when selecting a subscription term. While longer terms offer higher discounts, it's crucial to note that seat reductions are not possible during an annual term.
However, with CloudCockpit, mid-term changes to billing frequency are possible, dependent on the license term and billing frequency that you want to move to.
If an option is not available, then you may be able to schedule the change to occur at renewal, as described in the following table:
Original license term and billing frequency | Change to license term and billing frequency | ||
1 month, monthly | 1 year, monthly | 1 year, annually | |
Term: monthly | --- | Immediately, or at renewal | Immediately, or at renewal |
Term: 1 year Billing: monthly | At renewal only | --- | At renewal only |
Term: 1 year Billing: annually | At renewal only | At renewal only | --- |
Pro tipYou don´t need to go all or anything in terms of license term and billing frequency. If you have for example a seasoned business, you can have both a monthly term and an annual term subscription for the same seat-based offer at the same time with the appropriate number of seats in each term to accommodate your permanent and seasonal employee. Which will allow you to balance the discount and risk of longer terms.
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