Troubleshooting & FAQ
Extended service terms (EST)
What are Extended Service Terms (EST)? Microsoft is removing the free grace period for non-renewed CSP subscriptions starting May 4, 2026. From that date forward, any eligible subscription that is not explicitly renewed or cancelled will transition ...
Can´t view Customer Users or Licenses
If there's an error trying to view the Users or Licenses for a Customer, here are a few steps you can take to troubleshoot the issue: 1. Check the GDAP Relationship Ensure that the customer has an active GDAP (Granular Delegated Admin Privileges) ...
Conditional Access Policies
Azure Conditional Access Policies (CA) allow a Customer to implement security measures on their Azure tenant. However, it's important to properly configure the Conditional Access Policies as they might block some important features in CloudCockpit, ...